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Hotel operations management
Hayes, David KNinemeier, Jack D ; Ninemeier, Jack D ; Ninemeier, Jack D - -
[S.l.] : Pearson Prentice Hall - 2005
Incluye referencias bibliográficas
The hotel industry overview and profecional career opportunities -- The hotel general manager -- Management supervisión and service skills for the gm -- Human resources -- Sales and marketing -- Safety and property security -- Franchise agreements and management contracts -- Purchasing a hotel -- Managing in the global hotel industry.
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Hotel operations management / Pearson Prentice Hall (2005)
